Frequently Asked Questions
Have questions about your order? Check out our answers to commonly asked questions below. For additional support, please reach out using our contact form.
Contact UsWhat is your return policy?
We want you to be completely satisfied with your purchase from Scarpa Belle Boutique.
If for any reason you are not happy with your order, you may return it within 30 days of receiving it for a an exchange of equal value.
Please refer to our returns page for more information on how to initiate a return.
Have additional questions? Contact us here.
How long does shipping take?
Shipping times may vary depending on your location. For domestic orders, please allow 4-7 business days for delivery.
All of our orders ship within 1-2 business day following your order date.
For more about our shipping policy, please visit our Shipping Information page.
*Please note that these are estimated shipping times and delays may occur due to unforeseen circumstances*
Can I track my order?
Yes, you can track your order with the link provided in your order confirmation email.
Once your order has been shipped, you will receive an updated tracking number via the email your provided at checkout.
How can I contact your customer support team?
If you have any questions or need assistance, our customer support team of real humans is here to help.
You can reach us by email at info@scarpabelleboutique.com or by filling out the contact form on our contact page.
We strive to respond to all inquiries within 48 hours.
SHOP BEST SELLERS
Found just what I was looking for at a great price...super service, thank you!
Beautiful selection of high quality shoes with a great sale! Friendly service.
Love this place! I can't even tell you how great the customer service is here. I had an issue with the Bedstu bag I purchased. I live over an hour away and drove down specifically for the Cadence. Jenn was on top of it and made sure everything was resolved. New bag in hand and I am so appreciative. You can tell customer service is the number one priority. Stop by and check them out. I know I will be back.
I went in the other day to get a new pair of work shoes and the service was outstanding.....above and beyond. Thank you so much.
I stopped in on a Saturday because I needed some new shoes for work (surgery RN) and some new slippers. The customer service was wonderful! She worked with me, listened carefully to my needs and foot issues. She found me the the perfect pair of Danskos for my work and Birkenstock slippers. Scarpa Belle is an outstanding, local shoe store that does not disappoint!
Beautiful store filled with beautiful shoes and EXCELLENT customer service!!